FREQUENTLY ASKED QUESTIONS

What products do you offer?


We offer a curated selection of beauty and lifestyle essentials — from luxury hair clips and skincare products to self-care tools and custom gift baskets. Each piece is chosen to help you feel beautiful, confident, and cared for.

How can I contact you?


You can reach us anytime through our Contact page, or email us supp0rtb3auty@gmail.com --- We do our best to respond within 24 hours on business days.

How long does shipping take?

Most orders are processed within 1–3 business days.


  • U.S. orders: usually arrive in 3–7 business days after shipping.

  • International orders: may take 10–15 business days, depending on location.

    You’ll receive a tracking number once your order ships!

Can I return or exchange an item?


We want you to love your purchase! 💕

We accept returns or exchanges within 14 days of delivery if your item is unused and in its original packaging. (Due to hygiene, skincare products can’t be returned once opened.)

Are your skincare products safe for sensitive skin?

Absolutely! We focus on gentle, nourishing ingredients. Each product description includes key ingredients so you can choose what’s best for your skin type.